Case Studies

In a competitive maritime environment, offering a customized passenger & crew experience is a key factor in increasing brand loyalty and passenger satisfaction. MAXICASTER modular solution is a custom-made solution specifically designed to meet each customer's needs and preferences. 

 

TUI
TUI Marella
TUI Marella

Uk-based operation of the world's leading travel & tourism company, TUI Group.

 

Vessel Numbers: 2 of the total fleet of 4 vessels (Explorer 1 & Explorer 2)

Maxicaster Solution: Live, Playout & VoD solution including the complete headend and TVRO management. Specific functionality including on-board channel creation allowing TUI to create customised channels including live streams, VoD, promotional material scheduled for days in advance.

Launch Date: Initial launch in 2019 with project extension in Dec 2021

Fjord Line
Fjord Line
Fjord Line
Leading Norwegian ferry operator providing short and medium term routes throughout the Nordics
 

Vessel Numbers: 4 (OlsoFjord, Bergensfjord, Stavangerfjord, FSTR)

Maxicaster Solution: Live TV, playout channels, VoD including catalogue. The solution is accessible in-cabin, on common screens as well as via the MAXICASTER mobile portal.

Launch Date: October 2021

Quark cruises
Quark Expeditions
Quark Expeditions
Luxury expedition operator focusing on the polar region. Pioneer in the delivery of 5-star cruise experiences coupled with adventure based excursions.
 

Vessel Numbers: 1 (Ultramarine) with additional vessels planned for 2022 and 2023

Maxicaster Solution: Complete passenger journey and video solution available across in-cabin TVs, public screens, theatre and Digital Signage. The solution includes automatic recording of lectures and expert presentations held in the onboard theatre with the live stream created into a VoD asset once the live presentation is completed.

Launch Date: November 2021

Fred Olsen ship
Fred Olsen Cruises
Fred Olsen Cruises
Fred Olsen UK is the consumer-focused maritime division of theNorwegian-based Fred Olsen Group. The vessels sail all year round and cover all regionsof the world making them one of the most popular mid-size Ferry operators in Europe.
 

Vessel Numbers: 2 (Bolette & Borealis) with 2 additional vessels in 2022

Maxicaster Solution: MAXICASTER fronted the complete upgrade of the DOCSISnetwork to ensure a premium network for Video and Passenger services. Thesolution includes automatic recording of live content on board (entertainment orship view) into channels displayable on any supported device. The MAXICASTERsolution components include Live, Playout and VoD services available as part of anoverarching Passenger Services portal. The service is available in-cabin as well asacross common screens.

Launch Date: August 2021

Tradewind
Tradewind Voyages
Tradewind Voyages
largest luxury sailing vessel in the world modelled on the 1913-built ocean vessel, France II.
 

Vessel Numbers: 1 (Golden Horizon) with additional vessels scheduled in 2022 & 2023

Maxicaster Solution: Premium VoD solution including monthly content refresh. The solution is incorporated into the overall Passenger Journey portal ensuring a single point of contact to all onboard services. The service is available in-cabin and across common screens

Launch Date: August 2021

Developed by  Complete Chain,  All Rights Reserved, © 2023

Maritime entertainment services for passengers and crew

Modular Solution speci cally designed for the Maritime sector. Revolutionize the onboard experience by delivering complete premium entertainment and passenger services which work out of the box and with minimal ongoing operator management.

Shipping, Ferry Ships, Cruise Lines, River Cruises, Expedition Market, Cargo Ships, IPTV Solutions, Maritime Technology Telecommunications & OTT Service Providers, OTT and IPTV Solution, Video Cloud, Onboard connectivity, Cruise ship onboard streaming

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